Privacy Policy
Privacy Policy
This is AVENTREE’s privacy policy.
• Hotel Aventree Yeouido considers customers’ (hereinafter referred to as “Customer,” “Information Subject,” or “User”) personal information extremely important and treats them with great care, and strives to comply with related laws such as the 「Personal Information Protection Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection」, etc.
• The term “Personal Information” refers to the series of information of surviving individuals, and includes the following:
1. Information that can be used to identify a specific individual through name, resident registration number, video, etc.
2. Information that can be easily combined/utilized with other types of information to identify a specific individual
3. Pseudonymized information in which a specific individual cannot be identified without the use of additional information that is required to restore the pseudonymized information to its original state
(“Pseudonymization” refers to the process of deleting a part (or replacing the entirety) of personal information so that a specific individual cannot be identified without the use of additional information)
• “Privacy Policy” refers to a set of guidelines that the company must follow to ensure that the users can use the service with confidence by safely protecting customers’ valuable personal information.
• In accordance with Article 30 of the 「Personal Information Protection Act」, the company has enacted the Privacy Policy and disclosed it on the company’s main website (http://www.hotelaventreeyeouido.com/) to make it easy for the customers to see what kind of safety measures are being used to protect their valuable personal information.
• This Privacy Policy contains the following.
1. Article 1 Scope of the Collection of Personal Information
2. Article 2 Purpose of the Processing of Personal Information & Items Collected
3. Article 3 Matters Concerning the Source, etc. of Personal Information Collected from Other than the Information/Data Subject
4. Article 4 Matters Concerning the Provision of Personal Information to a Third Party
5. Article 5 Matters Concerning the Retention/Usage Period & Destruction of Personal Information
6. Article 6 Matters Concerning the Consignment of Personal Information Processing
7. Article 7 Matters Concerning the Protection of Personal Information of Children Under the Age of 14
8. Article 8 Rights of Customers & Legal Representatives and How to Exercise them
9. Article 9 Matters Concerning the Installation/Operation and Refusal of an Automatic Personal Information Collection Device
10. Article 10 Matters Concerning the Measures to Secure the Safety of Personal Information
11. Article 11 Provision of Links (URL)
12. Article 12 Refusal of Unauthorized E-mail Collection
13. Article 13 Transmission of Promotional Content
14. Article 14 Matters Concerning the Request for Access to Personal Information, Collection of Opinions, and Handling Complaints
15. Article 15 Matters Concerning the Modification of the Privacy Policy
Article 1 Scope of the Collection of Personal Information
1. The company collects the personal information of customers through a legitimate and fair process.
2. The personal information collected by the company is limited to the minimum information required to provide our services to the customers, and in principle, shall not include sensitive personal information that may violate the basic human rights of the customer (i.e., race, religion, ideology, place of birth, domicile, political orientation, health status, sexual orientation, etc.). However, if some of the sensitive information needs to be collected for specific reasons (i.e., provision of a service, program use, etc.), we will collect the information after seeking the customers’ consent through separate guidance.
Article 2 Purpose of the Processing of Personal Information & Items Collected
1. The company processes personal information of the customers for the following purposes. The processed personal information shall not be used for purposes other than the following purposes, and if the purpose of use is changed/modified, we will implement necessary measures, such as obtaining separate consent, required by Article 18 of the 「Personal Information Protection Act」.
1. Registration & Management
A. Purchasing goods, booking, provision of information delivery services via on/offline
B. Confirmation of intention to sign up for registration, maintenance & management of status, ID verification, prevention of fraudulent use of services, various notifications, etc.
C. Securing a communication channel for various services such as ordering, delivery, cancellation, refunds, etc.
2. Management of Accommodation Information
A. Identification & Verification of the customer
B. Securing a communication channel for the delivery of notices, handling complaints, etc.
C. Follows the details stated in the 「Tourism Promotion Act」
3. Provision of Goods & Services
A. Identification of the customer related to the provision of rooms, food/beverage establishments, internal data collection.
B. Delivery of goods, reservation, service provision, delivery of contracts/bills, content provision, provision of customized services, self-authentication, age verification, payment/settlement of fees, debt collection
C. Used for customer satisfaction surveys
4. Marketing Purposes
A. Development of new services & providing customized services
B. Promoting & recommending new services, providing information on various events
C. Providing services according to demographic characteristics, internal data collection
5. Counseling & Reporting Center
A. Inquiries about the official website or the use of services
B. Confirmation of the identity of the inquirer, confirming the details of the inquiry/complaint, contact & notification for fact-finding, notification of the results
2. Details of the personal information processed by the company, the purpose of each item, retention/usage period, and collection method are as follows.
이 표는 구분, 처리항목, 처리목적, 보류 및 이용기간, 보유기간, 수집방법으로 구분 | ||||||
Type | Processed Items | Purpose | Retention & Usage Period | Collection Method | ||
Online | Room Reservation | Required | - Identification: Name, Date of Birth - Contact Information: Contact, E-mail - Financial Information: Payment Method Information, Payment Card Information, Date of Birth - Homepage Information: Name, E-mail, Service Use Record - Purchase Information (Goods, etc.): Reservation Details (Product/Service Name, Reservation/Purchase Date, Reservation/Purchase Cost, Payment Method Information, Reservation Number) - Other Information: Nationality, Gender | - Personal Identification Information: To confirm the user’s identity and his/her age - Contact Information: Path of communication for various activities/tasks (i.e., guidance for service implementation, handling customer complaints, delivery of notices, etc.) - Financial Information: Confirming & Guaranteeing room reservations, making payments, confirming payment information - Homepage Information: Provision and confirmation of information required for the use of homepage services - Purchase Information of Goods, etc.: To provide services related to the purchase information of goods, etc. - Other Information: To provide customized customer service. Also used for internal data collection purposes | - 5 years from the (scheduled) date of use - Financial Information: 5 years from reservation | Homepage |
| Optional | - Contact Information: Address - Other Information: Purpose of Visit, Funnel (Recognition) | - Contact Information: Path of communication for various activities/tasks (i.e., guidance for service implementation, handling customer complaints, delivery of notices, etc.) - Other Information: To provide customized customer service. Also used for internal data collection purposes |
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Customer Satisfaction Survey | Required | - Identification: Name - Contact Information: Contact, E-mail - Other Information: Gender, Age Group, Area of Residence, Hotel Use Experience, Survey Items | - Personal Identification Information: To confirm the user’s identity - Contact Information: Path of communication for various activities/tasks (i.e., guidance for service implementation, handling customer complaints, delivery of notices, provision of mobile coupons, etc.) - Other Information: Data for handling complaints and customer management. Also used for internal data collection purposes | - 3 months after collection | Homepage | |
Optional | - None | |||||
Offline | Registration of Room | Required | - Identification: Name - Contact Information: Phone Number - Other Information: Nationality, Gender | - Personal Identification Information: To confirm the user’s identity - Contact Information: Path of communication for various activities/tasks (i.e., guidance for service implementation, handling customer complaints, delivery of notices, handling lost & found items, etc.) - Other Information: To provide customized customer service. Also used for internal data collection purposes | - 5 years after collection - Marketing Information: 1 year after collection | Registration Card |
Optional | - Contact Information: E-mail, Address - Other Information: Date of Birth, Gender - Marketing Information: Contact, E-mail, Address | - Contact Information: Path of communication for various activities/tasks (i.e., guidance for service implementation, handling customer complaints, delivery of notices, handling lost & found items, etc.) - Other Information: To provide customized customer service. Also used for internal data collection |
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Room Reservation | Required | - Identification: Name - Contact Information: Contact - Financial Information: Payment Method Information, Payment Card Information | - Personal Identification Information: To confirm the user’s identity - Contact Information: Path of communication for various activities/tasks (i.e., guidance for service implementation, handling customer complaints, delivery of notices, etc.) - Financial Information: To guarantee a reservation | - 5 years from the (scheduled) date of use | Phone | |
Optional | None | |||||
Customer Suggestion Card (Room) | Required | - Identification: Name - Contact Information: Contact - Other Information: Room Number, Date of Stay, Survey Items | - Personal Identification Information: To confirm the user’s identity - Contact Information: Path of communication for various activities/tasks (i.e., improve services, handling of complaints, etc.) - Other Information: To improve services and handle complaints. Also used for internal data collection purposes | - 3 years after collection | Comment Card | |
Optional | None |
3.In addition, the following information can be generated automatically and collected during the process of service use and business.
1. Service Usage Record
2. Visit History (Log)
3. Access History (Log)
4. Cookies
5. Web Beacon
6. Access Point Information (IP/MAC Address)
7. Country Code
8. Payment History
9.Call Logs (During Counseling/Inquiries)
Article 3 Matters Concerning the Source, etc. of Personal Information Collected from Other than the Information/Data Subject
1. Source of Personal Information (Provider): Third-party online room reservation sites and online/offline travel agencies
2. Purpose of Personal Information Processing: Room reservation
3. Items of Personal Information Provided: Name, Contact, E-mail, Credit Card Information, Nationality
4. Retention & Usage Period of Personal Information: 5 years after collection
5. Rights of the Information/Data Subject: The information/data subject has the right to request suspension of the processing of his/her personal information pursuant to Article 37 of the 「Personal Information Protection Act」, and the method of exercising such rights can be found in ‘Article 8. Rights of Customers & Legal Representatives and How to Exercise them’ of this policy.
Article 4 Matters Concerning the Provision of Personal Information to a Third Party
1. In case where the customers’ personal information should be provided to a third party for specific purposes (i.e., to provide better service, etc.), matters such as “the person (party) to be provided with the personal information, purpose of use, items provided, retention/usage period of the person to be provided with the personal information” shall be specified. Any personal information shall not be provided to a third party except when the customer’s consent is obtained or when it is permitted by special provisions of the relevant law/regulations as follows:
1. In case where prior consent is obtained from the customer regarding the provision of his/her personal information to a third party
2. In case where there is a request from an investigation agency for investigative purposes, in accordance with the procedures/methods prescribed in relevant laws/statutes
3. In case where it is necessary for the settlement of charges/fees or the performance of contracts according to the provision of paid services
2. The main purpose of the company’s provision of personal information to a third party is to provide the company’s services to a customer of to fulfill the contract. Therefore, if a user disagrees to the provision of his/her personal information to a third party, he/she may experience difficulties in using the services/products provided by the company.
3. Details of the company’s provision of the user’s personal information to third parties are as follows.
이 표는 사업장, 제공받는 자, 제공하는 항목, 제공받는 자의 이용목적, 보유 및 이용기간으로 구분 | ||||
Business | Provided to | Items Provided | Purpose of use | Retention/Usage Period |
Hotel Aventree Yeouido | (고객정보 및 내부정보 위탁관리업체) | Name, Gender, Contact, E-mail, Address, Date of Birth, Nationality, Reservation Details (Product/Service Name, Reservation/Purchase Date, Reservation/Purchase Cost, Payment Method Information, Reservation Number), Payment Method Information, Payment Card Information, Company Name, Department/Position, Marital Status, Wedding Anniversary, Area of Residence, Funnel (Visit), Funnel, Purpose of Visit, Funnel (Recognition), Room Number, Date of Stay, Hotel Use Experience, Survey Items | Consignment Operation (Hotel Operation & Management) under the Consignment Operation Contract | 5 years after the service is supplied |
4. In principle, the company shall not transfer customers’ personal information to a foreign country. However, in case where the customer’s personal information needs to be transferred overseas for the purpose of providing better service to the customers, etc., the company shall disclose the following details through this Privacy Policy.
1. Items of personal information transferred overseas
2. Country where the personal information is transferred, date/time of transfer, and method of transfer
3. Name of the person who will receive the personal information (in case where the ‘person’ is a ‘corporation,’ the name of the corporation and contact information of the employee/executive who is in charge of handling the personal information shall be provided)
4. Purpose of use & retention/usage period of the person (corporation) who receives the personal information
Article 5 Matters Concerning the Retention/Usage Period & Destruction of Personal Information
1. The customer’s personal information will be destroyed without any delay immediately after the purpose of collection/usage of the personal information has been achieved (i.e., expiration of the usage/retention period, disqualification, etc.). The specific timing of the destruction is as follows.
1. Accommodation Information: Until 5 years after the date of use (scheduled date of use) or the period agreed by the user
2. Information on the Provision of Services/Goods: Until the completion of the supply of goods/services, payment and settlement of fees, or the period agreed by the user
3. Marketing Information: Until the end of the relevant survey, event, etc., or the period agreed by the user
4. Information on Inquiries/Customer Center: Until the results of the relevant inquiry/report/etc. has been notified, or the period agreed by the user
2. Notwithstanding paragraph (1), if it is deemed necessary to retain the customer’s personal information for a certain period of time (even after the initial purpose has been achieved) according to the provisions of relevant laws/regulations and internal policies, the information shall be transferred to a separate DB (in case of written documents, a separate document box, etc.) and destroyed after being preserved based on the following grounds.
이 표는 보존정보, 보존기간, 근거법령으로 구분 | ||
Preserved information | Retention Period | Applicable Laws/Regulations |
Records of Payment & Supply of Goods, etc. | 5 years | 「Act on the Consumer Protection in Electronic Commerce, etc.」 Article 6 |
Records of Contracts & Withdrawal of Subscription, etc. | 5 years | 「Act on the Consumer Protection in Electronic Commerce, etc.」 Article 6 |
Records of Consumer Complains & Disputes | 3 years | |
Records of Advertisements | 6 months | |
Records of Electronic Financial Transactions | 5 years | 「Electronic Financial Transactions Act」 Article 22 |
Records of Location Information | 6 months | 「Act on the Protection, Use, etc. of Location Information」 Article 23 |
Homepage, APP Visit History (Log) | 3 months | 「Protection of Communications Secrets Act」 Article 15-(2) |
In the case where an investigation underway due to a violation of relevant laws/regulations/etc. | Until the end of the investigation |
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In the case where a debt remains (use of service) | Until the settlement of the relevant bond/debt has been completed |
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3. In the case where the customer’s personal information is provided to a third party, the company shall also have the third party to destroy the information without any delay pursuant to paragraphs (1) and (2).
4. According to Article 39-(6) of the 「Personal Information Protection Act」, the company shall manage the personal information of dormant users (members who haven’t used any of the company’s online services for more than a year) separately from the personal information of other (active) members, and must inform the subject via e-mail at last 30 days before his/her information is treated separately. However, if it is necessary to preserve such information under the provisions of related laws/regulations, such as the 「Protection of Communications Secrets Act」, 「Act on the Consumer Protection in Electronic Commerce, etc.」, etc., the company may store the customer’s personal information for the period specified above.
5. The company shall destroy the customer’s personal information using the following methods.
1. Personal information printed on paper must be crushed using a shredder or incinerated.
2. Personal information stored in the form of an electronic file must be deleted using a technical method that eliminates the possibility of the data being restored or played.
Article 6 Matters Concerning the Consignment of Personal Information Processing
1. When entrusting the processing of personal information to an external company, the company stipulates necessary terms (i.e., compliance with personal information protection laws/regulations, confidentiality, prohibiting the provision of personal information to third parties, etc.) through a consignment contract, and constantly manages/supervises the situation so the consignees are handling the personal information properly. In addition, when the entrusted/consigned task is completed, the company is making sure that the personal information owned/stored by the consignee is immediately destroyed.
2. Details of the consignment of the company’s personal information processing tasks are as follows.
이 표는 구분, 수탁자, 수탁자의 연락처, 위탁 업무 내용간으로 구분 | |||
Type | Consignee | Contact (Consignee) | Details |
Reservation System | (예약시스템 위탁운영사) | (해당 운영사 연락처) | Homepage Room Reservation System, Operation of a Channel Manager (Online Room Reservation Site) |
Delivery of Text Messages | (마케팅용 문자 전송 위탁운영사) | (해당 운영사 연락처) | Bulk Text Messages & KakaoTalk Biz Messages |
Processing of Payments & Settlements | (결제 시스템 위탁운영사) | (해당 운영사 연락처) | Payment Processing through Credit Cards, etc. |
Information System | (정보제공 위탁운영사) | (해당 운영사 연락처) | System Maintenance Homepage System Development & Maintenance |
3. The company shall notify the customer by posting an article on the official website or via writing, e-mail, SMS, etc., whenever a change occurs in the information of the consignee or when the details of the task is modified or added.
Article 7 Matters Concerning the Protection of Personal Information of Children Under the Age of 14
In principle, the company does not collect personal information of children under the age of 14. However, in the case where the personal information of a child under the age of 14 must be processed, the company shall obtain the consent from the legal representative of the child pursuant to Article 22-(6) of the 「Personal Information Protection Act」. In this case, the minimum amount of information required to obtain the consent of the child’s legal representative may be collected directly from the child without the consent of the legal representative.
Article 8 Rights of Customers & Legal Representatives and How to Exercise them
1. Customers and his/her legal representatives may at any time request correction, withdraw consent, delete, or view from the personal information of themselves or a child under the age of 14 that is registered in the company. However, he/she may be restricted from using some or all of the services provided by the company when he/she decides to withdraw his/her consent, or delete.
2. The personal information collected by the company can be checked through the following methods.
1. Visit Hotel Aventree Yeouido: After confirming himself/herself or his/her legal representative, read/correct personal information
2. Visit the Homepage of Hotel Aventree Yeouido: After logging in, read/correct personal information
3. If you contact our personal information protection department via writing, phone, or e-mail, we will take immediate action without any delay. However, the company may refuse to allow the user to view, correct, or delete all or part of personal information in the following cases.
1. In case where access is prohibited or restricted by law
2. In case where there is a risk of harming the life/body of another person or unfairly infringe on another person’s property or other interests
3. In case where the date of destruction of the personal information has arrived and has already been destroyed
4. When a customer requests correction of an error in personal information, the company shall not use or provide the personal information until the correction is fully completed. In addition, in case where the ‘wrong’ personal information has already been provided to a third party, the company shall notify the third party of the results of the correction process without any delay so that proper correction can be made.
5. The company processes the personal information deleted or suspended at the customer’s (or his/her legal representative’s) request as specified in “Article 5 Matters Concerning the Retention/Usage Period & Destruction of Personal Information.” The deleted or suspended data shall not be viewed or used for other purposes.
6. Users must accurately enter and update personal information to the latest state. The user shall be responsible for all accidents caused by the inaccurate information entered by the user, and entering false information (i.e., theft of other people’s information) may result in serious penalties/disadvantages.
7. All users have the right to have their personal information protected, as well as the obligation to protect themselves and not infringe on other people’s personal information. Users shall always be careful not to leak their own personal information, including their own passwords, and not to damage other people’s personal information, including posts. If a user fails to fulfill such responsibilities and damage/harm the information and dignity of others, he/she can be punished by the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」
Article 9 Matters Concerning the Installation/Operation and Refusal of an Automatic Personal Information Collection Device
1. The company operates a ‘cookie’ that stores and finds the personal information of users on a regular basis. ‘Cookies’ are a very small text file that are sent to the user’s browser from the server, which is used to run the homepage, and is stored on the hard disk of the user’s computer.
2. The company uses ‘cookies’ for the following purposes.
1. To analyze the access frequency and access time of users to identify their personal interests, and uses them for target marketing, service reorganization purposes.
2. To track the traces of the user and identify what kind of services/products they are interested, using it to provide personalized services.
3. To identify the participation level and number of visits of each user in various events held by the company to provide differentiated opportunities/information for each user based on their activity level and individual interests.
4. Users have the option to allow (or not allow) the installation of cookies. By setting options in his/her web browser, the user can choose from the following options: ‘Allow All Cookies,’ ‘Go through a Verification Process whenever a Cookie is Saved,’ or ‘Block All Cookies’.
A. Go to [Tools] > [Internet Options].
B. Click on the [Personal Information] Tab.
C. By adjusting the settings for the Internet area using the scrollbar, you can set the desired level of cookies allowed (“Allow All Cookies – Low – Normal – Slightly High – High – Block All Cookies”).
D. However, if you refuse to allow the installation of cookies, you may experience difficulties while using the services/products provided by the company.
Article 10 Matters Concerning the Measures to Secure the Safety of Personal Information
1. In processing the customer’s personal information, the company is seeking the following technical and administrative measures to ensure safety, making sure that the personal information is not lost, stolen, leaked, forged, altered, or damaged.
1. Establishment & Implementation of Internal Management Plans
가. The company shall establish and implement an internal management plan for the safe processing of personal information.
나. The company shall establish an internal department that specializes in the management of personal information to monitor whether the personal information safety measures are being properly implemented and apply immediate corrective actions whenever a problem is found.
2. Installation & Operation of an Access Control Device
The company uses an intrusion prevention system to control unauthorized access from external sources, and strives to equip all possible technical devices/means to ensure maximum safety.
3. Measures to Prevent Forgery & Alteration of Access History
The company stores and manages the access history to the personal information processing system and uses various security measures to prevent the access records/history from being forged or altered.
4. Encryption of Personal Information
The users’ personal information is protected by a password and is stored/managed through the encryption of files/transferred data or a file lock function. Data with high importance is protected through separate security measures.
5. Countermeasures Against Hacking, etc.
A. The company has implemented various measures to prevent damage caused by computer viruses using vaccine programs. Vaccine programs are updated on a periodic basis and a new patch is provided as soon as a new virus is found to prevent personal information from being violated.
B. The company adopts a security device that allows the safe transmission of personal information through the network using cryptographic algorithms (SSL).
C. The company has made every effort possible to ensure maximum security against external threats (i.e., hacking, etc.) by implementing intrusion prevention system, vulnerability analysis system, etc., on each server.
D. The company stores/manages personal information in a separate server from general data.
6. Minimization & Training of Staff Members who Handles Personal Information
A. The company restricts the list of personnel who has access to the users’ personal information to the following: Those who perform marketing tasks directly against users, those who perform personal information management tasks (i.e., personal information protection officer/manager), and those who inevitably has to handle the users’ personal information for business purposes.
B. The company provides regular in-house training and external consignment training for employees who handles personal information to help them learn new security technologies and understand their obligations regarding the protection of personal information.
C. The company is preventing the leakage of personal information by requiring all employees to sign a security pledge upon entering the company and has prepared internal measures to monitor the implementation of policies related to personal information protection.
D. The handover of personal information-related officers is thoroughly carried out under a secure environment, and we are doing our best to clarify the responsibility for accidents related to the handling of personal information
E. The company controls access to computer rooms, data storage rooms, etc., by designating them as a restricted (protected) area.
2. The company shall not be held responsible for any accidents/events that happens due to the users’ carelessness or basic risks that exist on the Internet. Each user must do his/her best to manager his/her password and take responsibility to protect his/her own personal information.
3. In addition, if any loss, leakage, or damage of personal information is caused due to the mistake of our staff member or technical issues, the company will immediately inform the user of the event and take appropriate measures.
Article 11 Provision of Links (URL)
1. The company may provide users with links to other companies’ websites or materials. In this case, since the company has absolutely no control over the website, material, products, and services of a third party, we do not guarantee nor shall be held responsible for the usefulness of the products/services/materials provided from the third party.
2. Whenever you click the link presented in the company’s website to move to a page on another (external) site, keep in mind that the privacy policy of the (external) site is irrelevant to the company, so please make sure to review the policies of the site that you have visited.
Article 12 Refusal of Unauthorized E-mail Collection
1. The company refuses the unauthorized collection of e-mail addresses using software that automatically harvests e-mail addresses or other technical devices.
2. Those who violate paragraph 1 may be punished under the 「Act on Promotion of Information and Communications Network Utilization and Information Protection」
Article 13 Transmission of Promotional Content
1. The company shall not send promotional content for commercial purposes against the customer’s explicit refusal to receive such content.
2. In case where the company sends promotional content (i.e., product information, newsletter, etc.) for online marketing purposes, the company shall include the following information in the title/body of the e-mail so that the customer can easily recognize its promotional nature.
1. Title of the e-mail: Shall include the phrase “(Ad)” or “(Newsletter)” in Korean without blanks in the title, followed by the main contents in the body.
2. Body of the e-mail: Shall include the sender’s name, e-mail address, phone number, and address to make sure that the user can express his/her intention to refuse the promotional content. The e-mail must also state how he/she can easily express their intention to refuse the promotional content, and in case they have agreed to receive such promotional content, when they have agreed, both in Korean and English.
3. In the case where the promotional content includes harmful information to adolescents/teenagers as follows, the phrase “(Adult Contents)” must be included in the title.
1. If any of the following content are expressed in the form of signs, text, video, or sound in the body of an e-mail (including the case where technical measures are taken to make it easier for the recipient to check the content even if it is not directly expressed in the body of the e-mail), or if it delivers any information of a homepage related to such content, the phrase “(Adult Content)” shall be included in the title of the e-mail.
A.Obscene content that stimulates the sexual desire of adolescents/teenagers (those who are under the age of 19)
B.Contents that can cause violent or criminal impulse in adolescents/teenagers
C.Contents that stimulate or glorifies various forms of violence (including sexual violence), and the abuse of drugs
D.Contents that are determined as a ‘media product harmful to youth’ under the Youth Protection Act
4. In the case where promotional content are transmitted through text (other than e-mail, fax, or mobile phone text messages), the phrase “(Ad)” or “(Newsletter)” shall be included in the beginning of the text, and the sender’s contact information shall also be specified.
Article 14 Matters Concerning the Request for Access to Personal Information, Collection of Opinions, and Handling Complaints
1. In order to protect the customers’ personal information and handle various requests regarding their personal information (i.e., view, correction/deletion, suspension, grievances, complaints, etc.), the company shall designate a department in charge of personal information protection and a dedicated personal information protection officer.
이 표는 사업자 및 사업장, 부서 및 책임자, 연락처로 구분 | |||
Company & Property | Department & Person in Charge | Contact | |
Hotel Aventree Yeouido | 고재용 | makoh@htc21.co.kr | |
Phone | 02-2678-8808 | ||
(관리자 성함 /직급) |
2. The user can report all personal information protection-related issues that occurs while using the company’s services to the department in charge of personal information protection (see paragraph (1)).
3. In addition, if you need any relief, reporting, or counseling related to the infringement on personal information, you can contact the institutions below.
1. Personal Information Infringement Report Center (privacy.kisa.or.kr / +82-118)
2. Personal Information Dispute Mediation Committee (kopico.go.kr / +82-1833-6972)
3. Cyber Investigation Department of the Supreme Prosecutors’ Office (cybercid.spo.go.kr / +82-1301)
4. National Police Agency Cyber Crime Reporting System (ecrm.cyber.go.kr/minwon/main / +82-182)
Article 15 Matters Concerning the Modification of the Privacy Policy
The company can modify the Privacy Policy for the purpose of reflecting changes in relevant laws/services/security technology/etc. Whenever the Privacy Policy is modified, the company shall post the details through its official website, and the modified policy will be in effect seven (7) days after the date of posting. However, if significant changes in the users' rights occur (i.e., changes in the items (personal information) that are collected, changes in the purpose of use, etc.), we will notify our customers at least 30 days in advance.
1. Version Number: ( )
2. Enactment Date: (First revision date)
3. Revision Date:: (Effective date of final revision)
4. Effective Date:: (Effective date)
• If any discrepancies arise between the foreign language and Korean versions of the regulations, the Korean version has precedence.
• The information displayed is current as of (Last revision date)), and is subject to change.